When you join us, you will receive your very own Dedicated Accountant. Our fully qualified and friendly accountants will be on hand to help you throughout the year whenever you should need them. enefiting from many year’s experience of working with small businesses and with up-to-date knowledge on issues that can impact contractors and freelancers, we offer unlimited help and assistance throughout the year for all financial and tax matters. You can contact your accountant anytime. As a customer, we understand that there is nothing worse than being left on hold in a queue or waiting two days for a reply to an email. This is why all calls are answered immediately and you will never be put in a queue, and for emails we will always have a response to you within one working day (but usually the same working day!).